FREQUENTLY ASKED QUESTIONS

We are a full-service junk removal referral company. We connect you with reputable local companies that haul away items that you no longer need, like renovation materials, construction debris, old sofas, mattresses etc.
We are able to take away anything non-hazardous that two people can lift.
Wood - Fencing, firewood, old timber | Construction materials - Debris, tiling | Garden refuse - Branches, tree and bush clippings | Furniture - Couches/sofas, sofa beds, mattresses | Appliances - Fridges, freezers, washers & dryers | Garage, shed & attic junk - Boxes, books, old tools, tires | Concrete - From broken pathways or flooring | Soil & dirt from a new garden | Roofing items - Tiles and corrugated iron | Renovation refuse - Walls, windows, floorboards, drywall, plasterboard & frames, etc.
Paint Chemicals, solvents, oils, Asbestos, Oil drums (unless empty and top & bottom cut out), Oil tanks, Junk cars
Owners, trucks and employees of every company we refer services to are fully licensed and insured. Ask your Local Junk Guys referral partner for details on and necessary permits.
Pricing is based on volume and nature of the material. We can't give you an exact price until we are able to see your junk. We will book an appointment with you, and review the range of prices for your local area based on the amount of junk you tell us you have. Then the truck team will verify pricing on arrival.
Contact us as soon possible as time slots fill up quickly. Once you call or check out our site, we'll let you know the availability in your area. We need to know the ZIP CODE of the pick up address.
Customers should be on site when trucks arrive. We call 15 to 30 minutes before arrival to let you know we are on the way. If you are unable to be on site, the drivers review pricing on arrival and call you for confirmation. They accept credit cards over the phone.
Contact us and we'll be happy to discuss your options. It is unsafe for our drivers to do jobs when it is dark. Special arrangements can be made if required.
It depends on what you have. We will take some items to the transfer station and the rest to the dump. We are not a salvaging company or charity. We do our best to recycle as much junk as we can.
Drivers and trucks are not licensed to carry hazardous materials. Call your local recycling or waste management hotline for further assistance.
We are not licensed to carry items for the purpose of moving them. The truck is a "junk" truck and is also dirty inside. We can only take away any items you no longer need.
Truck Teams do all the loading, clean up and take items to the local dump or recycle them. We are charged at the dump just as you would be.